How can I add a card reader to a merchant in the Gateway Manager?

You can only attach readers to a merchant that have previously been added to your app. Please contact support@payworks.com so that we can add readers for your app.

IMPORTANT: If you want to exchange a reader, make sure to first detach the existing reader, before you attach the new one, so that the terminal ID remains unaffected.

  1. Choose the merchant and click on “Attach card reader”.
  2. You can now choose the reader from the dropdown. Look up the reader by entering its serial number. It will appear in a dropdown list.
  3. Once you have found the reader that you want to attach, click “Attach”.
  4. If you choose a reader that has been attached to another merchant before, this merchant cannot use the reader anymore.
  5. The merchant can now use this card reader.

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